Frequently Asked Questions

• Q: Does your office have an after-hours drop box?

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• Q: I did not have a pet when I moved in; may I have a pet now?

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• Q: When I move out, what do I need to do to receive my full security deposit back?

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• Q: Can you hold a place before I apply?

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• Q: Do I pay first month’s rent and last month’s rent with my security deposit?

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• Q: How old do you have to be to apply?

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• Q: Is the deposit refundable?

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• Q: Is the deposit refundable?

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• Q: Who needs a cosigner?

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• Q: You have a property I want to rent. How do I apply?

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• Q: How do I pay rent?

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• Q: I want to get a pet. What do I do?

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• Q: I want to move out, but my roommate wants to stay. What do I do?

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• Q: My lease expiration is coming and I want to move out. What do I do?

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• Q: Who is responsible for paying for repairs & maintenance requests?

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